Ministry of Labor (MOL)

Ministry of Labor (MOL)

Project Name



Kingdom of Saudi Arabia


The entity required an access to mail records for fast information retrieval.

The process use to take long time to be completed and this use to have a reflection on decision making.


Implementing a solution to manage and automate all incoming and outgoing correspondence operations in MOL, well as to manage its document routing procedures in order to reach an effective and efficient work environment, which contributed to increase the transparency and productivity through reducing the time taken to manage and handle internal correspondence between province based MOL offices and MOL headquarters through a paperless process, and reducing time needed to reply and deliver documents to their concerned stakeholders without any delay and as fast as possible without compromising security and confidentiality.

Ministry of Labor (MOL)